Where our policy applies
Our privacy policy is written for Malaysia-based account handling. We collect the details needed to open, verify, and service your account, including contact details, device data, log entries, and transaction references from Touch 'n Go, GrabPay, Boost dan FPX. We use that data to run the
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account, answer your requests, check for fraud or misuse, and keep records that local law requires us to keep. We do not ask for more than we need, and we do not use your details for unrelated purposes. Where data moves across systems, we limit access
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and share it only with service partners that help with account handling, payment processing, security, or customer support. If a rule in your location says a service is not available, access stays limited until the local rules allow it. You can ask us how long we
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keep a record, why we need it, or how we handle a change request.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.